zpostcode
The Home Depot, Inc.
Jan 11, 2025 3:49 AM

  The Home Depot, Inc. is the largest retail home improvement and construction supply company in the world, with more than 2,300 stores in the United States, Canada, and Mexico. The company was established in 1978, and today employs nearly 475,000 workers. It is headquartered in Atlanta, Georgia.

  Founding and early growth The Home Depot was founded in 1978 by Arthur Blank, Ron Brill, Pat Farrah, and Bernard Marcus, with capital secured through investment banker Ken Langone. Blank and Marcus had been the CFO and president/CEO, respectively, of a Los Angeles–based home improvement company called Handy Dan when they were ousted by the head of its parent company, Daylin Corp. Over coffee, they conceived a home improvement company that would dwarf the competition with massive, warehouse-size stores that would carry virtually everything home do-it-yourselfers and professional contractors would need.

  

The Home Depot, Inc.1

  Home Depot store employeeSporting the iconic orange apron(more)The first two Home Depot stores opened in June 1979 in the Atlanta suburbs of Doraville and Decatur, Georgia. The company’s signature orange logo was created by branding designer Don Watt, who believed the color suggested energy and that orange aprons would help Home Depot salespeople stand out to customers.

  The first Home Depot stores were smaller than today’s supersize warehouses, but laid out so as not to be intimidating to shoppers. Sales staff were expected to be knowledgeable in specific areas of home repair so they could expertly advise customers. But despite these good intentions, early customers to the first two stores were a bit perplexed, and vendors were reluctant to sell goods to the company.

  Blank and Marcus were concerned the company would fail before it could get off the ground, until a customer returned one day with some produce they had grown in their garden, proof of the stores’ value to the average homeowner. Low prices and word of mouth helped build a clientele, and by the end of the year, Home Depot had added a third store and boasted $81,700 in sales.

  Home Depot filed an initial public offering (IPO) in September 1981, raising more than $4 million. Shares began trading on the New York Stock Exchange in April 1984. Growth came quickly to Home Depot, and within four years of its founding, the company had 19 stores and sales exceeding $250 million.

  Get a Britannica Premium subscription and gain access to exclusive content. Subscribe Now Acquisition history Home Depot experienced significant growth over its history through expansion and acquisition. Specific acquisitions include:

  Bowater Home Center for $40 million in 1984Aikenhead’s Hardware, a Canadian chain, for $150 million with a 75% share in 1994Maintenance Warehouse, a direct mail marketer of maintenance supplies, in 1997 for $245 millionApex Supply, a wholesale distributor of plumbing and HVAC supplies, for an undisclosed amount in 1999Your Other Warehouse, a distributor of plumbing supplies, for an undisclosed amount in 2001Hughes Supply, a large home retail company, in 2006 for $3.5 billionInterline Brands and its management in 2015 for $1.6 billionThe Company Store, primarily a catalog and online sales company, in 2017 for an undisclosed amount; the sale did not include The Company Store’s five brick-and-mortar locations The purchase of Hughes Supply gave Home Depot a huge advantage in the business-to-business sales sphere. The company was incorporated into The Home Depot Supply—which was created in 2004 as a combination of its Maintenance Warehouse and Apex business units—and rebranded as HD Supply in 2007. However, HD Supply didn’t stay within the Home Depot family for long. Just five months after the rebranding, HD Supply was sold to a group of private equity firms for around $8.5 billion.

  In a twist of fate, Home Depot bought back HD Supply in 2020 for $8 billion.

  Expansion and growth (and the occasional setback) Rapid growth resulted in some financial difficulties for Home Depot over the years. In the mid-1980s, for example, its aggressive growth strategy—and a ballooning of the company’s long-term debt from from $4 million to $200 million in just two years—resulted in a 42% drop in earnings in 1985. It managed to climb out of this financial hole by slowing expansion to just 10 new stores in 1986 and offering 2.99 million shares of stock at $17 per share.

  By the end of the decade, Home Depot had righted its financial ship, and its growth strategy resumed. By 1989 Home Depot had surpassed rival Lowe’s (LOW) to become the largest home improvement company in the United States.

  Home Depot expanded internationally in 2002 by opening stores in Mexicali and Tijuana, Mexico, and acquiring the Mexican home improvement company Del Norte. Four years later, in anticipation of a home improvement boom, Home Depot purchased Home Way, a Chinese home improvement company, and transformed its 12 stores in China into Home Depot stores. However, Home Depot badly misinterpreted Chinese culture, not realizing that homeowners preferred to hire low-cost professionals rather than do home improvement work themselves. It started closing stores within five years of its China debut, and was completely out of the big-box home improvement business there by 2012, although it retained some smaller stores that primarily sold specialty items.

  Thinking outside the (big) boxRiding on its early success, Home Depot started thinking outside the big box regarding unique ways to appeal to its customers. One early success was an installation program called EXPO for items such as cabinets and carpets, which launched in 1991. Another was a massive book on home improvement for do-it-yourselfers titled Home Improvement 1-2-3, published in 1995.

  Controversies

  

The Home Depot, Inc.2

  Robert NardelliRobert Nardelli, 2008.(more)Home Depot has weathered its share of controversies over its history. In January 2007, CEO Robert Nardelli, who assumed the job in 2000 after leaving General Electric, resigned following complaints over what many considered his harsh management style, the appropriateness of his $123.7 million pay package in light of the company’s poor stock performance, and other issues. Nardelli made significant upgrades within the company and opened several new stores during his tenure, but a lack of retail management experience resulted in initiatives that sent some customers into the arms of Home Depot’s competitors. Nardelli was replaced as CEO by Frank Blake, who had a long history with Home Depot. Blake remained as CEO until 2014, when he was replaced by Craig Menear.In September 2014, Home Depot acknowledged a massive data breach in the United States and Canada that affected potentially tens of millions of customers. The breach was the result of hackers entering the company’s payment network and using malware to gather customers’ credit card information.

  

The Home Depot, Inc.3

  Home Depot shelvesFloor-to-ceiling merchandise(more)Home Depot corrected the issue and offered affected customers a year of free credit monitoring. In November 2020, the company agreed to pay $17.5 million and hire a chief information security officer to settle a multistate investigation into the data breach.

  Legacy The founders of The Home Depot saw a need for a one-stop home improvement store and met that need with tens of thousands of products and a skilled sales staff that could advise customers regarding their home improvement projects. It saw growth through low prices, word-of-mouth recommendations, the acquisition of companies that would add products and improve sales, and a commercial push outside the United States. It eventually became the largest home improvement company in the world, with $153.7 billion in revenue in fiscal year 2023.

Comments
Welcome to zpostcode comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Recommend >
Gilles Brassard
  Born: April 20, 1955, Montreal, Quebec, Canada (Show more) Gilles Brassard (born April 20, 1955, Montreal, Quebec, Canada) is a Canadian computer scientist known for his work in quantum cryptography and quantum teleportation. Brassard received bachelor’s (1972) and master’s (1975) degrees in computer science from the University of Montreal and then a doctorate (1979) in theoretical computer science from Cornell...
Fat Man
  Also called: Mark III (Show more) Fat Man, atomic bomb dropped on the city of Nagasaki, Japan, on August 9, 1945. Its use was the second and last time that nuclear weapons were employed in war. Fat Man was a plutonium implosion-type bomb. It had a spherical core of plutonium-239 surrounded by high explosives, the force of which pushed inward...
What is insurance and how does it work?
     What a year you had! You broke your leg right before your beach vacation (which you had to cancel), your sore tooth needed a crown, and your fender bender necessitated major car repairs. Luckily you had medical, dental, auto, and even trip insurance. The money you received in insurance claims was more than the total you paid in premiums...
How to donate your vehicle so everybody wins
     Advertisements for donating that unused car you just happen to have sitting around seem to be everywhere. Whether it’s a public radio station or your favorite charity, lots of organizations have gotten into the “give us your unwanted car” game.   And there’s good reason to consider it. Donating an unused vehicle saves the expense of keeping it maintained, insured,...
Information Recommendation
There’s Nothing Here!
...
Arvind Kejriwal
  Born: August 16, 1968, Hisar, Haryana state, India (Show more) Arvind Kejriwal (born August 16, 1968, Hisar, Haryana state, India) is a social activist and politician, best known for being the founder and leader of the Aam Aadmi Party (AAP; “Common Man’s Party”). A former Indian Revenue Service (IRS) officer turned activist, he founded the AAP in 2012 and led...
Juche
  Juche, state ideology of North Korea and official ideology of the Workers Party of Korea. Typically translated as “self-reliance,” Juche was developed by the founder of the North Korean state and its “eternal president,” Kim Il-Sung, and expounded upon by his son Kim Jong Il. Originally derived from Marxism-Leninism, Maoism, and Korea’s ancient political culture of resolute independence, Juche has...
Kathy Hochul
  In full: Kathleen Courtney Hochul Original name: Kathleen Courtney (Show more) Born: August 27, 1958, Woodlawn, New York, U.S. (Show more) Kathy Hochul (born August 27, 1958, Woodlawn, New York, U.S.) is an American politician and attorney who has served as the governor of New York since 2021. She is the state’s first female governor. Hochul previously served as Erie...
Yuto Horigome
  Born: January 7, 1999, Tokyo, Japan (Show more) Yuto Horigome (born January 7, 1999, Tokyo, Japan) is a Japanese professional skateboarder who is the first-ever Olympic gold medalist in the men’s street skateboarding event, which debuted at the Tokyo 2020 Olympic Games. Horigome’s father, Ryota Horigome, a taxi driver and former street skateboarder, introduced his son to the sport by...
There’s Nothing Here!
...
There’s Nothing Here!
...
AI-powered 'digital twin' of Earth could make weather predictions at super speeds
Scientists have created a digital twin of our planet that can be used to predict weather far faster than traditional services. The technology could help prevent some of the catastrophic impacts of disasters such as typhoons and flooding. The intensive data-crunching system could also give us a more detailed view of the future effects of climate change and reveal clues...